SHIPPING & RETURNS

FREE SHIPPING

Enjoy free shipping on all custom items. A $10 shipping fee applies to accessory orders unless purchased with a custom item, in which case shipping is free. Please note that shipping fees are non-refundable, and customers are responsible for a $10 return shipping fee for accessories. See below for the list of countries we deliver to.

FREE RETURNS

You can return your first custom-tailored order or accessory order within 30 days for a full refund. Return shipping is free for your first custom-tailored order shipped from the U.S. via USPS. For accessory orders, customers are responsible for a $10 return shipping fee. To request your return shipping labels, simply email us.

NO DUTIES

We take care of any applicable duties when we ship your items. There will be no additional charges when you receive your items.

We deliver to the following countries:
The United States of America (USA), Germany, France, Andorra, Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Oman, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, United Arab Emirates.

All other countries: Please get in touch to inquire about shipping to your address - additional charges, taxes or duties will apply.